Frequently asked questions

1. What is De Blaker Exclusief?
De Blaker Exclusief is a luxury specialist shop in Hengelo offering high-quality jewellery, watches, home accessories and unique gift items. Quality and personal service are our top priorities.

2. Where is De Blaker Exclusief located?
Our shop is located in the centre of Hengelo and is easily accessible by car and public transport.

3. Can I also order products online?

Yes, most of our collection is available to view and order online. Unique or exclusive items are sometimes only available in-store.

4. Do you offer a gift service?
Yes! We wrap gifts luxuriously and stylishly, and you can add a personal card.

5. Can I reserve a product?
Yes, we can temporarily set aside a product for you by telephone or email.

6. Do you perform repairs or maintenance?
We provide jewellery and watch repairs, battery replacement, maintenance and polishing. Please enquire in-store about the options available.

7. What is your returns policy?
Items can be returned or exchanged within the agreed period if they are unused and in their original condition. Personalised items cannot be returned.
8. Can I purchase a gift card?
Yes, we have various gift cards available that can be used in the shop and sometimes online.

9. Does De Blaker Exclusief also offer personal advice?
Yes, our specialists are happy to help you choose a suitable garment, piece of jewellery, watch or gift, tailored to your style, occasion and budget.

10. How do I know if a product is in stock?
The current stock is listed on our website. To be sure, you can call or email us, and we will be happy to check for you.